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SHIPPING & RETURNS
SHIPPING POLICY
At BloomEras, we are committed to delivering your order as quickly and safely as possible. All orders are carefully processed through our trusted fulfillment partners before being shipped to your destination.
Processing time typically takes 1–3 business days. Estimated delivery times vary depending on your location, shipping method, carrier availability, and customs processing. Delivery estimates are provided for convenience and are not guaranteed.
Customers are responsible for providing accurate shipping information at checkout. BloomEras is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect addresses, customs inspections, carrier delays, severe weather, or other circumstances beyond our reasonable control.
We currently ship to the United States and continually work to provide reliable delivery and excellent customer service.
RETURN & EXCHANGE POLICY
At BloomEras, your satisfaction is important to us. If you receive a damaged, defective, or incorrect item, please contact our support team within 7 days of delivery at support@bloomeras.com. We will review your request and work to provide an appropriate solution.
To be eligible for a return or exchange, items must be unused, unopened, and returned in their original packaging. Proof of purchase may be required to process your request.
For hygiene and safety reasons, we cannot accept returns or exchanges for opened or used skincare, cosmetics, beauty, or personal care products unless the item is defective or the wrong product was delivered.
If your return is approved, refunds will be issued to the original payment method after the returned item has been received and inspected. Processing times may vary depending on your payment provider.
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect due to our error.